I don't know which size to get, can you help me?
- Size charts for each kimono is unique refer to size charts found at the end of each product images.
- Consider how you like your rash guard fitted. Our sizes are very similar to other sports brands who sell sports gear such as ours. Our rash guards are sold in sizes as follows: XS,S ,M, L, XL. RASHGUARDS SIZE CHARTS ARE TYPICALLY FOUND AT THE END OF EACH PRODUCT IMAGES.
- COMBAT SHORTS SIZE CHARTS ARE TYPICALLY FOUND AT THE END OF EACH PRODUCT IMAGES. Our shorts are true to size.
Please take note that the company has provided this size chart and if in any case that the customer wishes to exchange size, there will be a $10 restocking fee and an exchange will be initiated. Return shipping fee is solely dependent on the buyer.
I received a damaged item, what should I do?
Our company stands behind every product we produce and send out. If for some reason there is an issue with the product purchased, please contact us via email first at: email@example.com please include a photo of the damaged/defective area. In your email, include your name, order number, and the reason for the damage or defect.
You can only make a return for a defective product by contacting us first by email. Our team will assess the the photo and determine If the product will pass inspection of the product being sent back. If the person has used the product already, we are not responsible for the damaged done by the consumer.
How should I wash my product?
For optimal care, we highly recommend you wash all Gis, shirts, rash guards and shorts immediately after wearing. Use cold water and hang dry. Never use hot water.
What is the shipping costs here in the US?
Shipping costs are calculated at check out. It will all depend of the your location and the weight of the product. All orders over $150 will receive free shipping.
How about international shipping?
International shipping cost are also dependent on your location and weight of the product. All estimates will be calculated for you at checkout before payment
How do I make my payment?
We accept any debit cards, credit cards, PayPal, or Shopify Pay.
When will I receive my product?
If the product is available with the desired size, shipping will be 8-12 business days after the order has been placed. If the product is not available and pre order is available, estimated shipping will be done as soon as products are available (usually shown as estimate). We will email a confirmation as soon as the products are shipped and is on your way!
Any other questions?
We can help you. Please reach out to us by using our Contact Us page above and we will get back to you within 24 hours.
Welcome to Genesis!